Reviews & Testimonials

Great experience the price was as advertised no insane mark ups this is how car buying should be.

Fue una agradable experiencia gracias a Yeison Gordillo , su amabilidad y eficiencia es 10/10 , recibí de él una excelente asesoría en el momento de comprar el vehículo y estuvo pendiente y atento a cada detalle , si vas allá no dudes en preguntar por el .

La atención del asesor Yeison fue excelente una ayuda muy valiosa ojalá todos los asesores tuvieran la atención de Este joven nos puede mucha ayuda y el asesoramiento para la compra de el vehículo fue excelente si van a comprar vehículo por favor busquen a Yeison

I bought my 2025 Rav4 phev here. Patricio was very helpful and not pushy. Also, did my 1st maintenance with them and was really satisfied. Overall, Had a very good experience with this dealership.

I am the absolute opposite of a techy. Yesterday the screen in my Corolla Cross hybrid decided to change its entire appearance and functionality. Without an appointment, I parked in the lot and approached the entrance to the sales dept. Four young people were standing there and one of them asked if she could help. I replied "Yes, I need some tech help". The other three disappeared and Jasmine asked some questions and said she wasn't sure if she could help, but would give it a try. I have no idea what she did or how she did it, but everything is now back to normal. That "will help" attitude is to be commended. It is part of the reason that I've been going there for over 21 years.

I had a very positive experience with Toyota Sunnyvale. I would like to specifically thank Celine for her excellent service. She kept me updated throughout the repair process, communicated clearly and promptly, helped coordinate my rental car, and handled the warranty claim smoothly. The entire process, from diagnosis to pickup, was straightforward and stress-free. I also greatly appreciated that the diagnostic fee was waived once the repair was covered under warranty. Before coming to Toyota Sunnyvale, I had contacted another Toyota dealership and was told that I would likely still be charged a diagnostic fee even if the repair ended up being covered. Because of that, I especially appreciated Toyota Sunnyvale’s customer-focused approach. I would also like to thank my technician, René, for his professionalism and quality workmanship. My vehicle was repaired successfully, and I felt confident that it was being carefully diagnosed and repaired. One piece of feedback for management: I did feel there was a strong emphasis on discussing additional maintenance packages and services. I understand this may be part of the dealership’s process, and this is not a criticism of Celine, who was professional and helpful throughout. However, I believe a less sales-focused approach would make an already excellent service experience even better. Overall, I am very satisfied with the service and would not hesitate to return in the future.

The best car buying experience I’ve ever had. Most of the work was done before I stepped foot into the dealership. Great communication throughout the 2 months I waited while my car was being built. Up front and clear pricing without bogus fees. They gave me a great price on my trade in (really surprised how much I got). I was in and out in two hours in a busy busy day when they had received a huge shipment of cars. Huge thanks to Astraea who made the whole experience great.

I sold my car here since Toyota Sunnyvale offered me one of the best prices . Mahipal Reddy, a sales manager here, oversaw the sales of my car and I must admit that he made the whole process quite smooth! He even went an extra mile to ensure that I get all help needed . Friendly and helpful , Mahi is your guy! 🙂 Buy or sell a car - go ask for him the next time you are here !

I recently purchased a Corolla Hybrid from Toyota Sunnyvale, and working with Luke Zhang was a great experience from start to finish. Luke handled all the paperwork and purchase process very professionally and efficiently. He was trustworthy, responsive, and made everything smooth and straightforward without unnecessary pressure. What I especially appreciated was his willingness to help beyond the sale itself. When I needed to return my rental car, Luke even helped drive my car to pick me up, which made the transition much easier and less stressful. That level of customer care really stood out to me. Overall, this was one of the best car-buying experiences I’ve had, and I highly recommend Luke Zhang to anyone looking for a vehicle at Toyota Sunnyvale.

Patricia/Patrick was one of the best people to talk, he sat us down and welcomed us showed all the car options and was the perfect person to reach out to if you head down to Toyota Sunnyvale, highly recommend. Non pushy and super informative, made me feel welcomed here.

NAKUL :- every time when we visit the toyota showroom i get the great car deal and very friendly person. i buy 3 cars for this guy every single time we are come happy Very polite person Thanks A lot Nakul

Ernesto valera guy is very good and helpful. Appreciate bro 👌👍🏻

Best customer service experience I’ve had at any dealership. Special thanks to Jehad Shehadeh and Samrin Hundal!

I bought a car here for the first time, and my experience was nothing short of spectacular. I came in on a Saturday already knowing which car I wanted, and I was able to set up an appointment for Sunday with James Tran to see it. James was courteous, kind, and patient throughout the entire process. Since I was a bit nervous, he test drove the car for me and thoroughly explained all of its features and functionalities. He patiently guided my mom and me through the paperwork and answered every question we had. No markups, no upselling, no funny business. I have social anxiety, so the fact that I felt comfortable throughout the entire process says a lot about James and the way he treats his customers. Kevin Vo and Mai Nguyen were also incredibly helpful and friendly, especially when assisting us with the financial and technical aspects of the purchase. I also loved that the team hyped me up about my purchase afterward by congratulating me and admiring the car lol! Thank you so much, Toyota Sunnyvale, for making my first car-buying experience such a wonderful one!

I came here with my friend who was ready to buy a new Prius. We had the BEST experienced with James Tran. He is amazing, and I would absolutely buy a car from him again!! We actually were getting the run-around at a different Toyota dealership (they sold the car while we were looking at it!) so I called and asked if the model we wanted was in stock. James said yes and promised to hold the car for us. He was true to his word. And really nice and fair when it came to negotiations and valuation of the trade-in. Plus, he's just honest and up front and funny. It did take a while for all the paperwork, of course, but he made it so pleasant. I cannot recommend him highly enough!

Muy amables y atentos.

Tony is amazing salesman works with you for the best deals.

I’ve been bringing my car to Toyota Sunnyvale since I purchased it there in 2017, and I’ve always received excellent service. Simon Guzman and his team consistently go above and beyond to ensure my vehicle is well cared for and that I feel completely comfortable throughout the process. Their outstanding customer service and support are truly appreciated. I fully intend to continue working with Simon and the Toyota Sunnyvale team for the foreseeable future.

I just wanted to reach out and say thank you for the way you handled my recent visit. You had every opportunity to take the easy, less-honest route, and instead you chose to be straightforward and transparent, and honest. That kind of integrity is rare in dealerships, and it genuinely stood out. I really appreciated the honesty and the way you treated me throughout the process. It makes a huge difference and definitely earns trust.

The. Absolute best dealership in the Bay Area. Tiffany in parts and Ahmad in car sales are super. I drove my Prius in at 10am. Got a fair trade offer. Test drove a used Toyota crown. Loved it! Bought it and drove home by 1:30pm. That’s amazing! They are fantastic.